Privacy Policy

Redevon IT (“Redevon IT”, “we”, “us” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect personal data when you visit redevonit.com, contact us, or otherwise interact with us.

Redevon IT operates internationally. For questions or requests concerning personal data, contact us at [email protected].

1. Personal data we collect

We may collect the following categories of personal data:

• Information you provide: your name, work email address, phone number (if supplied), company or organisation, project details, and anything else you include in an enquiry or correspondence.
• Technical and usage information: IP address, browser and device information, pages viewed, referring page, approximate location, and interaction data that may be collected through server logs and analytics technologies.
• Business relationship information: communications, proposals, project records, billing details, and service history if you become or act for a client, supplier, or business partner.

Please do not send sensitive personal data through the enquiry form unless it is necessary and we have asked you to provide it.

2. How we use personal data

We may use personal data to:

• respond to enquiries and communicate with you;
• assess, prepare, and discuss proposals or requested services;
• provide, operate, support, secure, and improve our services;
• manage client, supplier, and business relationships;
• understand how our website is used and improve its performance;
• prevent fraud, misuse, security incidents, and technical problems;
• maintain business, tax, accounting, and compliance records; and
• comply with legal obligations and establish or defend legal claims.

We do not sell personal data. We do not use contact-form information to send unrelated marketing messages unless you have asked to receive them or such communication is otherwise permitted by applicable law.

3. Our basis for using personal data

We collect, use, and disclose personal data for the purposes described in this policy, with your consent where required or where another basis is permitted by applicable law. When you voluntarily submit an enquiry, we use the information to respond to the purpose for which you provided it.

Depending on the law that applies, our legal basis may be taking steps at your request before entering into a contract; performing a contract; our legitimate interests in operating, securing, and improving our business and responding to business enquiries; compliance with legal obligations; or your consent. You may withdraw consent at any time, without affecting processing already carried out.

4. Cookies, local storage, and analytics

Our website may use cookies and similar technologies. It stores your theme preference in your browser's local storage so the site can remember your display choice. We also use Google Tag Manager to manage website tags. Depending on the tags enabled, these technologies may collect usage and device information and may place cookies.

You can control cookies through your browser settings. Blocking some technologies may affect site functionality. Where applicable law requires consent before non-essential cookies or tags are used, we will request that consent.

5. How we disclose personal data

We may disclose personal data to:

• service providers that support our hosting, infrastructure, email delivery, analytics, security, professional services, and business operations;
• professional advisers, such as lawyers, accountants, auditors, and insurers;
• regulators, courts, law-enforcement authorities, or other parties when required by law or reasonably necessary to protect rights and security;
• a buyer, investor, or successor in connection with a proposed or completed merger, acquisition, financing, reorganisation, or sale of assets; and
• other parties where you direct us or provide consent.

Enquiries submitted through our website are transmitted using Resend, our email-delivery provider, and delivered to our business email inbox. Providers may process information in countries where they or their subcontractors operate.

6. International transfers

Redevon IT works with clients and providers internationally. Personal data may therefore be transferred to or accessed from countries other than the country where it was collected. Where required, we use contractual or other safeguards intended to provide an appropriate level of protection and meet applicable cross-border transfer requirements.

7. Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including to respond to enquiries, maintain an ongoing business relationship, meet legal and accounting requirements, resolve disputes, and enforce agreements. Retention periods vary according to the type of information, the relationship, and applicable legal requirements. When data is no longer required, we take reasonable steps to delete or anonymise it.

8. Security

We use reasonable administrative, technical, and organisational measures designed to protect personal data against unauthorised access, collection, use, disclosure, alteration, loss, or destruction. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

9. Your choices and rights

Depending on where you live and the law that applies, you may have rights to request access to, correction of, or deletion of your personal data; object to or restrict certain processing; withdraw consent; or receive a portable copy of certain data. You may also have the right to complain to your local data-protection authority.

To exercise a right, withdraw consent, or ask how your personal data has been used or disclosed, email [email protected]. We may need to verify your identity before completing a request. Rights may be subject to exceptions under applicable law.

10. Third-party websites

Our website may link to websites or services operated by other parties. We are not responsible for their privacy practices. Review the privacy policy of any third-party service before providing personal data.

11. Children

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal data from children through this website. If you believe a child has provided personal data to us, contact us so we can review and, where appropriate, delete it.

12. Changes to this policy

We may update this policy to reflect changes in our practices, services, or legal obligations. We will publish the updated version here and revise the “Last updated” date. Material changes may also be communicated by another appropriate method.

13. Contact us

For privacy questions, requests, or complaints, contact:
Redevon IT
[email protected]