Keep your website maintained and get help with the changes your business needs. Redevon IT handles routine website upkeep and works alongside marketing teams to implement website tasks, from content updates to planned improvements.
Choose website support on its own, or include server and hosting infrastructure management in the same agreement.
Your website support
Scope agreed after review
Two ways we help
Some teams need reliable upkeep. Others need someone to work through an ongoing list of website changes. We can scope either arrangement or combine them around your website and workload.
Keep your existing website maintained as its software and requirements change. Agree the updates, backups, checks and fault investigation needed for the site you run.
Give your marketing team a technical partner for the website work behind their plans. Share the changes you need, agree priorities and have the work implemented and checked within the agreed scope.
Design, copywriting, campaign strategy and ongoing SEO are separate from implementing website changes unless explicitly included in your proposal.
We maintain WordPress websites and websites built with Next.js or React, subject to a review of the existing setup. Server responsibilities are scoped separately when required.
You can keep your existing hosting provider and use Redevon for website support. If you also want us to manage the server environment, we can include that work after reviewing the setup.
The infrastructure scope can cover server maintenance, monitoring, backups and deployment support. We agree which systems we manage, who receives alerts, who responds to issues and where your hosting provider remains responsible.
Hosting and cloud usage charges are identified separately from the management work. Including server management does not automatically mean round-the-clock human support.
What's included
Your agreement defines the work included. Routine maintenance and marketing requests can sit in one plan, with priorities and available capacity agreed in advance.
Review supported website software and dependencies, plan the required updates and check the affected parts of the site after changes.
Check agreed website functions and investigate reported faults. Explain the issue, its impact and the work needed to resolve it.
Investigate website forms and connections to services such as a CRM or booking tool. Work is limited to the website-side responsibilities and supported integrations agreed for the engagement.
Agree what is backed up, how often, how long copies are retained and who handles recovery. Include restore checks where they are part of the agreed service.
Keep a prioritised list of website enhancements. Agree estimates and review points for larger changes rather than treating every request as routine maintenance.
Implement supplied content, image and page updates. Build or adjust agreed page layouts using the designs and components available for the project.
Working together
Send the website changes, supplied content and any relevant deadline through the agreed request channel.
Review what is involved, identify dependencies and agree the order of work. Any request beyond the included capacity is discussed before it is started.
Make the agreed changes, check the affected pages and functions, and arrange review where needed before release.
Keep track of completed work, outstanding requests and upcoming website needs so maintenance and marketing activity can be planned together.
How it works
Start with a review of the website, its access arrangements and any known problems. We establish what can be maintained, what needs attention first and which responsibilities you want us to take on.
( 01 )
check the technology, hosting setup, access, backups, connected services and known issues.
( 02 )
define website work, optional server management, request handling and support coverage.
( 03 )
identify any stabilisation or handover work and agree it separately before ongoing support begins.
( 04 )
work through routine upkeep and the agreed website requests, reviewing priorities as needs change.
To start
To get started, share your website URL, who maintains it today, where it is hosted and the work you need help with. Do not send passwords through the enquiry form.
The proposal reflects your website's condition, routine maintenance needs, expected change workload and whether server management is included.
It sets out the fee and billing frequency, included work and available capacity. Any initial review or stabilisation work is identified separately. Additional work is agreed before it is billed.
Hosting and cloud usage, paid plugins, software licences and other third-party charges are identified as included or additional in the proposal. Larger development projects, new designs, copywriting and campaign services are separately scoped unless expressly included.
Support is provided during agreed business hours. Critical issue handling and any response outside those hours depend on the contract. Automated monitoring can raise an alert without a person being available to respond immediately.
A response target describes when an issue will be acknowledged or assessed. Resolution time depends on the fault and the work required.
Yes. We can work through an agreed list of website tasks, including supplied content updates, page changes and technical improvements. Priorities, review steps and available capacity are agreed for the engagement.
Yes. The scope can focus on upkeep, updates, backups and agreed website checks without including ongoing marketing changes or infrastructure management.
No. We can support the website while you retain your hosting provider, subject to the access and capabilities needed for the work. We agree who is responsible for hosting and server issues before support begins.
Yes, subject to reviewing the environment. Server maintenance, monitoring, backups and deployment responsibilities can be included in the agreement. Hosting charges and human support coverage are stated separately.
Yes, after an assessment. We review the website, access, documentation and known issues before agreeing ongoing support or any initial stabilisation work.
We support WordPress websites and websites built with Next.js or React, subject to an initial review. We confirm whether the particular setup and connected services can be supported before work begins.
We quote around the website, maintenance requirements, expected website changes and any infrastructure work. The proposal explains the fee, billing frequency, included capacity and any separate initial work or third-party charges.
No. The agreement defines the included work and capacity. We prioritise requests with you and agree any additional work before billing it. Larger changes may require a separate estimate.
Support coverage is agreed in the contract. Automated alerts do not imply immediate human response. If your website needs out-of-hours coverage, raise that requirement during scoping so we can confirm what can be provided.
This depends on access, documentation and the condition of the website. We confirm the start plan after the initial review and identify any handover or stabilisation work needed first.
Planning guides
Tell us which website you need help with, what your marketing team needs to get done and whether you want server management included. We can review the setup and discuss a suitable support arrangement.
